Terms of service

OVERVIEW

Welcome to Noosta. The terms “we,” “us,” and “our” refer to Noosta. Noosta operates this website and provides its content, information, features, and services to offer you a curated experience around our creative products and publications (the “Services”).

Our website is powered by Shopify, which provides the platform used to operate and manage this website. When you choose to purchase a book, you may be redirected to the Lulu Bookstore, where the purchase, payment, printing, fulfillment, and shipping of the order are handled by Lulu.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you access or use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or jurisdiction of residence, or that you are using the Services with the permission and supervision of a parent or legal guardian where permitted by applicable law.

To use certain features of the Services, you may be asked to provide information such as your name, email address, or other contact information. You represent and warrant that any information you provide to us is accurate, current, and complete, and that you have the right to provide such information.

When you choose to purchase a book through the Lulu Bookstore, you may be required to provide additional billing, payment, and shipping information directly to Lulu. Information provided to Lulu for a purchase is subject to Lulu’s applicable terms and privacy policies.

If you create an account on our website, you are responsible for maintaining the security of your account credentials and for activity associated with your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to provide accurate information and images of our products on our website. However, colors and product appearance may vary slightly depending on your device, screen settings, and other technical factors.

Our books are produced through print-on-demand by Lulu. Minor variations in color, ink coverage, alignment, or printing may occasionally occur. Such minor variations that do not affect the usability of the book may not be considered manufacturing defects.

We do not guarantee that the colors or appearance of a product will exactly match how they appear on your screen.

Product descriptions, images, specifications, and availability may be updated or changed from time to time. We reserve the right to modify, discontinue, or limit the availability of products when necessary.

Purchases of our books through the Lulu Bookstore are subject to Lulu’s applicable terms, policies, and procedures, including those relating to production, availability, shipping, cancellations, returns, replacements, and refunds.

Nothing in these Terms affects any rights or protections that cannot be excluded under applicable law.

SECTION 3 - ORDERS

When you choose to purchase a Noosta book, you will be redirected to the Lulu Bookstore to complete your purchase. The purchase agreement, payment, order processing, printing, fulfillment, and shipping of the book are handled by Lulu in accordance with Lulu’s applicable terms and policies.

Please review your order carefully before completing your purchase, including the product, quantity, shipping address, and contact information. Because books are produced through print-on-demand, cancellation requests should be submitted to Lulu as soon as possible after placing an order. Lulu’s applicable cancellation policy will determine whether an order can be cancelled once it has entered production or has been sent to the printer.

Lulu may decline, cancel, or modify an order when necessary, including in cases involving payment issues, incorrect information, product availability, pricing or technical errors, or suspected fraudulent activity. Any applicable refund or other resolution will be handled by Lulu in accordance with its policies.

If you have questions or concerns about an order placed through the Lulu Bookstore, please contact Lulu Support and provide your Lulu order number. You may also contact Noosta for general assistance regarding our products or website.

Returns, replacements, refunds, and order cancellations for purchases made through the Lulu Bookstore are subject to Lulu’s applicable policies.

You represent and warrant that your purchases are for your personal or household use and are not intended for unauthorized commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions for our books may change from time to time without notice. The price applicable to a purchase will be the price displayed on the Lulu Bookstore at the time the order is placed.

Unless otherwise stated at checkout, product prices do not include shipping costs or any customs duties, import taxes, or other charges that may be imposed by the destination country or local authorities.

Shipping costs and any applicable charges will be displayed by Lulu at checkout where available.

We may offer promotions or discounts from time to time. Promotional offers may be subject to additional terms and conditions. If there is a conflict between the terms of a promotion and these Terms of Service, the promotional terms will apply to that promotion.

When completing a purchase through the Lulu Bookstore, you are responsible for providing accurate, complete, and current billing, payment, shipping, and contact information to Lulu. You agree to update this information when necessary so that Lulu can process and fulfill your order.

By submitting an order through the Lulu Bookstore, you confirm that you are authorized to use the payment method provided and agree to pay all charges associated with your purchase, including the product price, applicable shipping charges, taxes, and other charges shown at checkout.

SECTION 5 - SHIPPING AND DELIVERY

Books are produced on demand by Lulu before being shipped. Production normally takes 3–5 business days, after which the order is shipped using the shipping method selected or available at checkout.

Delivery times are estimates only and may vary depending on the destination, shipping method, carrier, customs processing, and other circumstances outside Lulu’s or Noosta’s reasonable control.

Noosta is not responsible for delays caused by shipping carriers, customs authorities, incorrect or incomplete delivery information provided by the customer, or events beyond our reasonable control.

Once an order has been shipped, tracking information may be provided by Lulu when available.

If your order is significantly delayed, does not arrive within a reasonable period, or arrives damaged, please contact Lulu Support with your Lulu order number. You may also contact Noosta for general assistance regarding your order or our products.

For additional information about production, shipping, delivery, customs, and delivery issues, please refer to our Shipping Policy and Lulu’s applicable shipping policies.

Nothing in this section limits any rights or protections that cannot be excluded under applicable law.

SECTION 6 - INTELLECTUAL PROPERTY

All content and materials available through our Services, including but not limited to the Noosta name and logo, product names, book designs, illustrations, artwork, text, graphics, photographs, images, videos, audio, website design, and the selection and arrangement of such materials, are owned by Noosta or used with permission and are protected by applicable intellectual property laws.

You may access and use our Services for your personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, publish, transmit, display, sell, create derivative works from, or otherwise use any content from our Services without our prior written permission, except where permitted by applicable law.

Purchasing a Noosta book does not transfer ownership of or any intellectual property rights in the artwork, illustrations, designs, text, or other creative content contained in the book. Books are purchased for personal use unless otherwise authorized by Noosta.

No license or other rights to any trademark, copyright, design, or other intellectual property owned by Noosta are granted to you except as expressly stated in these Terms or as required by applicable law.

The Noosta name, logo, product names, designs, and slogans are trademarks or brand assets of Noosta. You may not use them without our prior written permission.

Shopify's name, logo, and other trademarks belong to Shopify. Lulu's name, logo, and other trademarks belong to Lulu. Other names, logos, trademarks, and materials appearing on our Services belong to their respective owners.

All rights not expressly granted in these Terms are reserved by Noosta.

SECTION 7 - OPTIONAL TOOLS

Our Services may provide access to certain tools, features, or services offered by third-party providers. These third-party services are not controlled or operated by Noosta, and we may not monitor or control their availability, functionality, security, or content.

Any third-party tools made available through our Services are provided on an “as is” and “as available” basis, subject to the terms and conditions of the relevant third-party provider.

Your use of third-party tools is at your own discretion and may be subject to additional terms imposed by the applicable third-party provider. To the extent permitted by applicable law, Noosta is not responsible for the availability, functionality, security, performance, or content of third-party services.

We may introduce new features, tools, or resources through our Services from time to time. Any new features or tools will also be subject to these Terms of Service unless otherwise stated.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties. These links may be provided for convenience or additional information, including links to the Lulu Bookstore where you may purchase our books.

Noosta does not control or operate these third-party websites and is not responsible for their content, accuracy, availability, privacy practices, security, or policies.

If you choose to access a third-party website through a link on our Services, you do so at your own discretion and should review the third party’s terms, privacy policy, and other applicable policies before using its services or providing personal information.

Any transactions, purchases, products, services, or interactions you have with third parties are between you and the relevant third party. Noosta is not responsible for issues arising from those third-party transactions or services, except where otherwise required by applicable law.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Noosta’s website is powered by Shopify, which provides the platform used to operate and manage our website and Services.

Shopify is not the seller of our books and does not process purchases made through the Lulu Bookstore. When you choose to purchase a Noosta book, you may be redirected to Lulu, where the purchase, payment, printing, fulfillment, and shipping of the order are handled by Lulu.

Shopify is not responsible for transactions, products, fulfillment, shipping, refunds, replacements, or other matters relating to purchases made through the Lulu Bookstore.

Your use of Shopify-powered features on our website is subject to Shopify’s applicable terms and policies. Your purchases through Lulu are subject to Lulu’s applicable terms, policies, and procedures.

Nothing in these Terms affects any rights or protections that cannot be excluded under applicable law.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is handled in accordance with our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy.

Because our website is powered by Shopify, Shopify may collect and process certain personal information relating to your access to and use of the Services in order to provide and improve its services. Information you submit through our website may be transmitted to and processed by Shopify and other service providers involved in operating and supporting the Services. These parties may be located in countries other than your country of residence.

When you choose to purchase a Noosta book through the Lulu Bookstore, Lulu may collect and process personal information, including information necessary to process your purchase, payment, fulfillment, and delivery. Such information is handled in accordance with Lulu’s applicable privacy policy and terms.

Please review our Privacy Policy for more information about how Noosta, Shopify, Lulu, and other applicable service providers may collect, use, store, and process personal information.

SECTION 11 - FEEDBACK

If you submit, post, email, or otherwise provide any ideas, suggestions, reviews, comments, or other feedback (“Feedback”) to Noosta, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, adapt, and modify that Feedback for the purpose of operating, improving, and promoting our Services.

You represent and warrant that you have the necessary rights to provide your Feedback and that it does not infringe the rights of any third party or violate any applicable law.

You should not include confidential, sensitive, or personal information belonging to yourself or another person in any public review or Feedback.

We may, where appropriate, monitor, edit, restrict, or remove Feedback that we reasonably believe is unlawful, abusive, threatening, defamatory, obscene, misleading, infringes intellectual property rights, contains malicious software, or otherwise violates these Terms of Service.

You are responsible for the Feedback you submit and its accuracy. Noosta is not responsible for the content of Feedback submitted by customers or other third parties.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

There may occasionally be information on our Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping information, delivery estimates, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to update information when necessary.

If an error or inaccuracy affects a purchase made through the Lulu Bookstore, the applicable correction, cancellation, or other resolution will be handled by Lulu in accordance with its applicable policies. If necessary, you may be contacted through the information provided during the purchase.

Noosta is not responsible for errors, inaccuracies, or omissions in information or services provided directly by third-party providers, including Lulu, except where otherwise required by applicable law.

We are not required to update, amend, or clarify information unless required by applicable law.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes and in accordance with these Terms of Service.

You agree not to use the Services:

(a) for any unlawful, fraudulent, abusive, or malicious purpose;

(b) to violate any applicable laws or regulations;

(c) to infringe, violate, or misappropriate the intellectual property, privacy, or other rights of Noosta or any third party;

(d) to harass, threaten, abuse, defame, or harm Noosta, our staff, customers, or any other person;

(e) to submit false, misleading, or fraudulent information;

(f) to impersonate another person or entity or misrepresent your affiliation with any person or entity;

(g) to transmit spam, malware, viruses, or other harmful or unauthorized material;

(h) to interfere with or attempt to compromise the security, functionality, or proper operation of the Services;

(i) to copy, reproduce, scrape, extract, resell, or commercially exploit content from our Services without our prior written permission, except where permitted by applicable law;

(j) to collect or attempt to collect personal information about other users without their authorization;

(k) to use automated systems, bots, or other methods to access or interact with the Services in a way that interferes with their operation or violates these Terms; or

(l) to bypass, disable, or interfere with security or access-control measures used by Noosta, Shopify, or our service providers.

We reserve the right to suspend or terminate access to our Services where we reasonably believe that a user has violated these Terms or has used the Services in a way that may harm Noosta, our customers, or the Services, subject to applicable law.

SECTION 14 - TERMINATION

You may stop using our Services at any time.

Noosta may suspend or terminate your access to the Services if we reasonably believe that you have violated these Terms of Service, engaged in fraudulent or unlawful activity, interfered with the operation or security of the Services, or otherwise used the Services in a manner that may harm Noosta, our customers, or others, subject to applicable law.

Termination or suspension of access to the Services does not affect any rights or obligations that arose before the termination. Any purchases or orders made through the Lulu Bookstore remain subject to Lulu’s applicable terms and policies.

Any provisions of these Terms that by their nature should continue after termination will remain in effect, including provisions relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that are intended to survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The information provided through our Services is intended for general informational purposes. While we make reasonable efforts to keep our information accurate and up to date, we do not guarantee that all information will always be complete, accurate, or free from errors.

To the extent permitted by applicable law, our Services are provided on an “as is” and “as available” basis. We do not guarantee that access to our Services will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that the Services or their content will meet every individual preference or expectation, or that any errors will always be corrected immediately.

Our books are produced and fulfilled through Lulu. Purchases made through the Lulu Bookstore are subject to the product descriptions, policies, and terms applicable to those purchases. Nothing in these Terms excludes or limits any warranty, guarantee, consumer right, or protection that cannot lawfully be excluded or limited under applicable law.

Where a book purchased through the Lulu Bookstore arrives damaged, defective, or otherwise does not conform to applicable requirements, please contact Lulu Support with your Lulu order number so that Lulu can review the issue and determine the appropriate resolution in accordance with its applicable policies.

You may also contact Noosta for general assistance regarding our products or website.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Noosta and its owners, affiliates, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, savings, data, or business opportunities arising from or related to your use of the Services or, to the extent permitted by applicable law, your use of products purchased through third-party services.

To the fullest extent permitted by applicable law, Noosta will not be responsible for losses arising from circumstances outside our reasonable control, including interruptions to the Services, shipping delays, carrier issues, customs processing, or events beyond our reasonable control.

Noosta is not responsible for the acts, omissions, policies, performance, or services of third-party providers, including Shopify and Lulu, except where otherwise required by applicable law.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded under applicable law, including any rights or protections that apply to consumers.

Where a book purchased through the Lulu Bookstore is damaged, defective, incorrect, or otherwise does not conform to applicable requirements, your rights and available remedies are subject to Lulu’s applicable policies and applicable law.

SECTION 17 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Noosta, its owners, affiliates, employees, agents, contractors, service providers, and licensors from reasonable losses, liabilities, damages, and claims arising directly from:

(a) your material breach of these Terms of Service;

(b) your unlawful or fraudulent use of the Services; or

Noosta will provide you with reasonable notice of any claim for which indemnification is sought, where applicable. We may participate in the defense of such a claim, and you agree to provide reasonable cooperation and information necessary to address the claim.

Nothing in this section requires you to indemnify Noosta for losses caused by Noosta's own unlawful conduct, negligence, or breach of these Terms, to the extent such limitation is required by applicable law.

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be considered severed from these Terms.

The remaining provisions of these Terms will continue in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

If we do not exercise or enforce any right or provision of these Terms of Service, this does not constitute a waiver of that right or provision.

These Terms of Service, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies or rules posted on our website, constitute the entire agreement between you and Noosta regarding your use of the Services and supersede any previous or contemporaneous agreements, communications, or proposals relating to the Services.

Purchases made through the Lulu Bookstore are also subject to Lulu’s applicable terms, policies, and procedures. These Terms govern your relationship with Noosta regarding your use of our Services and do not replace or modify the terms governing your transactions with third-party providers.

If any ambiguity arises in interpreting these Terms, it will not automatically be interpreted against the party that drafted the Terms.

SECTION 20 - ASSIGNMENT

You may not transfer, assign, or delegate these Terms of Service or any of your rights or obligations under them without our prior written consent.

Noosta may transfer or assign these Terms of Service, in whole or in part, to an affiliate, successor, purchaser, or other entity in connection with a business transfer, merger, restructuring, or similar transaction, subject to applicable law.

Any attempted transfer that does not comply with this section will have no effect to the extent permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms of Service and your use of the Services will be governed by the applicable laws of Morocco, without regard to conflict of law principles, except where mandatory applicable law provides otherwise.

Any disputes arising from or relating to these Terms or the Services will be subject to the jurisdiction of the courts having lawful jurisdiction under applicable law.

Nothing in this section limits any mandatory consumer rights or protections that may apply under applicable law.

SECTION 22 - HEADINGS

The headings used in these Terms of Service are provided for convenience only and will not limit, interpret, or otherwise affect the meaning or application of any provision of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We may update, modify, or replace these Terms of Service from time to time by posting the revised version on our website. We may also provide notice of material changes where required by applicable law.

Any changes will become effective on the date stated in the updated Terms or in any notice we provide.

Your continued use of or access to the Services after the effective date of revised Terms constitutes acceptance of the changes, to the extent permitted by applicable law.

It is your responsibility to review the Terms of Service periodically for updates.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

hello.noosta@gmail.com

Noosta
Email: hello.noosta@gmail.com

For questions about our website, products, or Services, you may contact us using the email address above.

For order-related inquiries regarding a purchase made through the Lulu Bookstore, please contact Lulu Support directly and provide your Lulu order number. You may also contact Noosta for general assistance regarding our products or website.